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Digitalization improves administrative procedures in Hai Phong
The digitalization of administrative procedures is one of the key measures being vigorously implemented by Hai Phong to improve services for residents and businesses.
News
Hai Phong continues to lead PAR INDEX nationwide
With a score of 95.37%, the northern port city of Hai Phong ranked first nationwide in Vietnam’s 2025 Public Administration Reform Index (PAR INDEX). It marked the third time Hai Phong has topped the country in the PAR INDEX rankings and the second consecutive year the city has led both the administrative reform index and the Satisfaction Index of Public Administrative Services (SIPAS).
Launching lychee season-driven services
As lychee orchards in Hai Phong prepare to enter the harvest season, related supporting services also begin to pick up.
Dong Bai–Cai Vieng ferry trips increased to 38 per day
Ferry services on the Dong Bai–Cai Vieng route will be ramped up in the 2026 peak summer season to ease congestion and reduce waiting times.
Railway sector adds trains for public holidays in April and May
During the Hung Kings’ Commemoration Day, Reunification Day, and International Workers’ Day in April and May, Haiphong Railway Transport Branch will operate additional trains on the Haiphong – Hanoi route.
Making technology more accessible to people
The “AI Chatbot Application on Zalo Mini App” model and the “An Phong Ward Digital Literacy” page are expected to enhance two-way interaction between local authorities and residents.
Accelerating digital transactions to improve citizen services
The Social Security sector of Hai Phong considers administrative reform — particularly the promotion of electronic transactions and online public services — a key solution to improving service quality for citizens and businesses.
Smooth and safe communication during Tet
According to the Telecommunications Department (the Ministry of Science and Technology), efforts to ensure communication services for the Lunar New Year 2026 have been implemented seriously, synchronously, and effectively.
Decision on establishment of Hai Phong Specialized Economic Zone
Deputy Prime Minister Tran Hong Ha has signed Decision No. 288 dated February 12, 2026, approving the establishment of the Specialized Economic Zone in Hai Phong City.
Hanoi – Hai Phong railways officially resumes operations via Long Bien bridge
The Hanoi - Haiphong train has entered Hanoi Station as normal after rail authorities officially resumed train services across Long Bien Bridge.
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.jpg "Digitalization improves administrative procedures in Hai Phong")
.png "Dong Bai–Cai Vieng ferry trips increased to 38 per day")
