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With nearly 15,000 apartments put on the market, Hai Phong is also simplifying procedures, making information public and regulating brokers to ensure social housing reaches people with genuine needs.
Simplifying procedures, providing direct support
According to the Hai Phong Department of Construction, the city aims to complete 7,135 social housing apartments in 2026, continuing to expand supply for workers, employees and low-income people.
Supply is continuing to increase in Hai An, Phu Lien, An Bien, Thuy Nguyen and Kien An wards, as well as the western part of the city. Most projects are located near industrial parks and economic zones, where large numbers of workers and employees in need of housing are concentrated.
Under current regulations, people in need of social housing must submit their applications directly to the project developer and do not have to go through an intermediary organization or individual. Basic documents include an application form, documents proving eligibility, and certification of housing and income conditions.
Developers are responsible for reviewing applications. If an application is valid, the applicant must be issued a receipt; if it is incomplete, the developer must clearly state the reasons so the applicant can provide additional documents. After compiling the list, the developer submits it to the Department of Construction for cross-checking and excluding cases that have already benefited from housing support policies.
According to the Department of Construction, the city has 16 social housing projects that have opened for sale, accepted applications and signed contracts. A total of 14,960 apartments have been put on the market, with nearly 10,000 applications already approved.
Nguyen Van An, a worker in An Duong Industrial Park, said he was previously quite confused when learning about the procedures for purchasing social housing. Since a support team was established, the procedures have become clearer, giving workers a specific place to ask questions and receive thorough guidance. As a result, his family has purchased a new home at the Golden Point Residences Dong Hoa social housing project in Kien An Ward.
Making information public, preventing social housing brokers
According to Nguyen Thanh Hung, Director of the Hai Phong Department of Construction, the city has determined that social housing development must go hand in hand with administrative reform, information transparency and equal access for residents.
Information on locations, scale, selling prices, number of apartments, application periods and registration requirements is published on the websites of the Department of Construction and project developers, as well as through mass media. Lists of eligible and ineligible applications are also made public at application-receiving locations.
Developers must arrange permanent staff to receive applications and publicly disclose the number of apartments sold, the number remaining and the list of people who have signed contracts. Buyers are only required to pay the price announced by the competent authorities and are not required to pay any additional fees.
The Department of Construction has asked developers to review real estate trading floors, consulting firms and brokers involved in projects and prevent practices such as collecting price differences, charging for access to housing allocations or forcing buyers to sign additional consulting or interior design contracts.
After signing a home purchase contract, residents can contact the Vietnam Bank for Social Policies or credit institutions affiliated with the developer for guidance on preferential loans. Relevant agencies will continue to propose adjustments to credit policies in a more flexible direction, in line with workers’ ability to repay.
In the coming period, Hai Phong will continue to prioritize land near industrial parks and develop more standalone social housing projects, worker accommodation and rental apartments.
NGUYEN CUONG
