Thursday, 4/6/2026

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online public services

Accelerating digital transactions to improve citizen services

Accelerating digital transactions to improve citizen services

The Social Security sector of Hai Phong considers administrative reform — particularly the promotion of electronic transactions and online public services — a key solution to improving service quality for citizens and businesses.

Hai Phong offers 1,320 non-boundary administrative procedures

The expansion of non-boundary administrative procedures helps residents and businesses save time and costs.
Over 77,700 administrative procedure dossiers processed in two months

In the first two months of operating the two-tier local government model, departments and agencies under the Hai Phong People’s Committee received more than 77,700 administrative procedure dossiers.