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public services
Fee waivers drive shift to online public services in Hai Phong
A policy waiving fees and charges for online administrative procedures is making it easier for people in Hai Phong to switch from filing applications in person to submitting them online from home.
News
Hai Phong steps up efforts to expand online public services
The rate of digitization of administrative records and the results of administrative procedures in Hai Phong has reached 96.24%, exceeding the government’s target.
Digital citizens to enjoy more benefits and incentives
Hai Phong will promote online public services, waive or reduce fees and charges, and help residents access digital services to realize Resolution 66.22.
Five transport procedures in Hai Phong to be processed through National Public Service Portal
Transport organizations and businesses in Hai Phong will submit online applications for five administrative procedures related to domestic road transport via the National Public Service Portal.
Hai Phong cuts processing time by at least 50% for over 1,900 administrative procedures
Hai Phong’s administrative procedure reform has met the targets set under the Politburo’s Resolution No. 68-NQ/TW and the city's 2026 goals.
Hai Phong waives four charges and seven fees
The Hai Phong People's Council has issued a resolution waiving charges and fees for certain administrative procedures completed online.
Hai Phong standardizes civil registration data to advance digital citizenship
Hai Phong is accelerating the standardization of its electronic civil registration database, laying the foundation for digital citizen building.
Hai Phong expands mobile public services to improve access
Hai Phong is expanding mobile public administrative services across its wards and communes, using mobile service points and door-to-door assistance to make government services more accessible.
Robots supporting administrative reform
Intelligent robots equipped with artificial intelligence (AI), currently being piloted in Hai Phong, are already proving effective in assisting citizens and easing the workload of administrative officials.
All communes, wards and special zones connected to public service monitoring camera system
Monitoring cameras installed at Public Administrative Service Centers help ensure transparency, enhance accountability, and improve the quality of services provided to citizens and businesses.
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.jpg "Five transport procedures in Hai Phong to be processed through National Public Service Portal")
.jpg "Hai Phong standardizes civil registration data to advance digital citizenship")
