Hai Phong standardizes civil registration data to advance digital citizenship

Building an accurate, complete, clean and up-to-date database

As part of the Government's Project 06 and preparations for implementing the 2026 Law on Civil Registration, Hai Phong has identified the standardization of its electronic civil registration database as a key task to establish digital citizen records to lay the foundation for delivery of administrative services in a digital environment.

To date, the city has completed the processing of all marriage records and birth registration records, reviewed and corrected all 213,382 birth registration records containing discrepancies between the electronic civil registration database and the National Population Database. The Department of Justice has also processed more than 46,000 requests to correct errors and 135 requests to delete records from the shared civil registration and management system.

Seemingly minor discrepancies can directly affect the issuance of citizen identity cards, residence registration, health insurance cards, social insurance benefits, and civil transactions. Therefore, building an accurate, complete, clean and up-to-date database is not only a technical requirement but also a foundation for improving public services.

Strengthening inter-agency coordination

According to Pham Viet Anh, Vice Chairman of the People's Committee of Le Chan Ward, the ward has established an inter-agency working group comprising justice, civil registration and police officials to cross-check data on a weekly basis, replacing the previous document-based coordination. Using original civil registration books as the legal basis, together with identity verification by local police officers, has helped shorten processing time and improve data accuracy.

Meanwhile, many localities have effectively mobilized community digital technology teams and youth volunteers to assist residents in installing VNeID application and accessing online public services. They have also adopted new communication methods, including instructional videos, social media and digital platforms, to make civil registration services more accessible.

A unified, accurate and interoperable civil registration database will not only reduce the time required to process administrative procedures but also enable citizens to complete administrative transactions without presenting multiple paper documents. This is also a key objective of administrative reform and digital transformation, and an important step toward the full implementation of the 2026 Law on Civil Registration, under which digital data will serve as the core of public service delivery.

HAI VAN

HAI VAN