Criteria set and rating scale for ‘friendly workplace’
Hai Phong has issued the criteria set, rating scale, and recognition process for ‘Friendly workplace’ at departments, offices, and sectors including 4 groups of criteria.
Improving the quality of officials and civil servants.
The Hai Phong People’s Committee has issued the criteria set, rating scale, and recognition process for ‘Friendly workplace’ at departments, offices, and sectors
The criteria set includes 4 groups: transparent and public workplace; friendly workplace with actions serving the people; professional, responsible, disciplined, exemplary, and friendly staff and civil servants; green, civilized, and modern workplace.
Notably, caders and civil servants in friendly workplaces must excel in the ‘workplace smile’, warmly welcoming, patiently explaining, and guiding citizens and organizations in administrative procedures.
100% of cadres and civil servants must wear ID badges while working; wear neat, polite office attire or sector-specific uniforms as required.
Failure to meet standards for departments, branches and units scoring below 80 points
The Haiphong City People's Committee has also issued a detailed rating scale for ‘friendly workplace’ at departments, offices, and sectors. Accordingly, evaluation and ranking of departments, offices, and sectors achieving ‘friendly workplace’ standards will be conducted through scoring across 4 levels.
Workplaces scoring 95 to 100 points are ranked Level 4; Level 3 from 90 to under 95 points; Level 2 from 85 to under 90 points; and Level 1 from 80 to under 85 points.
Departments scoring below 80 points, or those not registering, or violating scoring principles, are ranked as failing to meet standards.
During implementation, branches, agencies and units should promptly propose adjustments or supplements to contents to align with regulations, report to the Haiphong City People's Committee for consideration and decision; lead and coordinate with relevant agencies and units to advise the Committee on establishing an appraisal team to appraise self-scoring results from departments, offices, and sectors, and report to the city People’s Committee before December 31.
Hai Phong News